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I contacted Lyn on a Wednesday wanting a Personalised Christening Shawl for the following Sunday. Lyn said she'd prioritise it for me and it arrived the next day.
I am totally thrilled with it and a BIG thank you to Lyn for sorting this out for me, it is much appreciated.
Great customer service, great product
Carmel-Solihull West Midlands-
I rang Lyn on Monday 20/07, I was all of a flap because I had been terribly let down by another site. Lyn remained calm and professional throughout our conversation. I ordered a baptism shawl for our beautiful granddaughter with embroidery in both English and Irish writing. I received an email on Wednesday 22/07 to say my order had been dispatched. Today Thursday 23/07, my order arrived. How's that for service?
The shawl is pure perfect, exactly what I wanted and more. I have sent a photo of the shawl to our daughter and she loves it.
From beginning to end, the best service ever. Well done Lyn. Thank you