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Terms and Conditions The placement of an order on-line indicates your acceptance of these terms and conditions. To purchase from us - just browse our on-line shop and place any items you wish to buy into your shopping cart for personalised items you will be able to put all the details for these items when ordering then pay for them all together. Delivery We aim to dispatch as quickly as possible normally within 7 working days and never longer than 10 working days. All goods are sent by Royal Mail unless informed otherwise. Shipping is calculated by the items purchased all orders over £60 are offered with free P&P Exchange and Returns Policy Personalised goods are non returnable or refundable unless they are faulty or we have made a mistake with the personalising of the item/s Non personalised items can be returned within 14 working days from the day after the date on which the product/s is delivered, the items must be returned in the same condition as sold and at your own risk and cost, we recommend the use of royal mail recorded delivery for returns, if the goods are faulty then we will also refund the cost of retuning the goods by 1st class mail, the goods must be returned unused and in original packaging Privacy policy We take our customers privacy very seriously and never pass any information to third parties unless we are required to do so by law, your credit/debit card details are not seen by us. the merchant we use is Paypal which automatically encrypts your confidential information , please note the yellow padlock symbol will be present when inputing your credit/debit card details, we do not see these details..« Back |
